Last update: 01/03/2025
Short Privacy Notice
Privacy Notice exists to let you know how Somos treats and collects this data and will be updated in the event of any changes in the internal process. Please note that it is your responsibility to read the document in its entirety. Below you will find a summarised version of the information:
Privacy Notice exists to let you know how Somos treats and collects this data and will be updated in the event of any changes in the internal process. Please note that it is your responsibility to read the document in its entirety. Below you will find a summarised version of the information:
How can your data be collected?
- Somos’ website and other third-party domains such as Facebook, LinkedIn, Instagram, YouTube, Gupy and Indeed.
- E-mail, WhatsApp, or SMS.
- Mobile apps such as quizzes, chatbots and the Client Portal itself.
- Face-to-face meetings or remote call centres.
- Interactions with advertisement and online forms.
- Offline records in events or other interactions.
- Application of face-to-face and remote forms.
- Data received from third parties such as partners, public sources, data aggregator services or sites such as Facebook, Instagram, LinkedIn, YouTube, Gupy and the like.
What data can be collected?
- Contact information.
- Login information.
- Demographic information and your interests.
- Information about your computer or mobile device, collected in the use of our websites and other services.
- Market research and feedback provided by you.
- Content generated by you, shared with us on social networks.
- Information you share on social networks such as Facebook, Instagram, LinkedIn, and the like.
- Financial and payment information provided in our transactions.
- Professional qualification information provided in selection processes, by email, LinkedIn or through Gupy and Indeed platforms.
- Contacts with our Customer Service.
- Information required for demand assessment.
- Sensitive Personal Data, always informed at the time of collection.
- Personal Data of Children and Adolescents.
What does Somos use your data for?
- Customer service, such as answering questions or registering complaints and technical problems.
- Conducting marketing actions.
- Target ads on social networks and third-party websites.
- To meet your requests and keep you updated on your demands.
- Collective claim management.
- Legal matters or mergers/acquisitions.
What other parties may have access to your Personal Data?
- Somos’ employees and authorised agents, if necessary and aligned with the purpose of the data collection.
- Firms for which Somos provides services.
- Service providers contracted by Somos.
- Agencies for Credit analysis, debt collection and financial services.
- Third-party companies which use Personal Data for their own marketing. Purposes, the identity of which shall be disclosed to you in order to obtain proper consent.
- Third parties which use your Personal Data for legal reasons or due to mergers/acquisitions.
Note: Considering that Somos is a company that provides claim management services for foreign law firms,the data processed by Somos may be transferred across borders to such firms.
For how long will Somos have access to your data?
- According to the law, Somos may use your data for as long as necessary to fulfil the purposes for which it was collected. After that, the data will be deleted, except in the situations provided for in the current legislation in which its maintenance is allowed.
What are the measures taken by Somos to ensure data security?
- Storage of your personal data in environments with security measures to prevent unauthorised access.
- Strict control over the processing of personal data.
- Use of access authentication systems.The creation of a detailed inventory of access to connection records and access to applications, containing the time, duration, and identity of the employee or the person responsible for the designated access and the file accessed.
- The use of records management solutions through techniques that ensure the inviolability of data, such as encryption.
- Strengthening the importance of adopting appropriate security measures for all our partners, employees, and third-party services.
For any further inquiries, please contact Somos’ Data Protection Officer (DPO), Raphael Barbosa, at lgpd@somos.us, or through the form at.